leather culture offers an experience in timeless trend and functional artistry using biodegradable real leather. any scratches and blemishes are not imperfections, they reflect the nature of a real biodegradable hide. each bag being unique, will mature like wine with age and will never go out of style eventually becoming one with you…
with proper care, this product is designed to accompany you for a lifetime. general wear may alter its appearance over time. if wet, there may be slight colour transfer onto light- coloured clothing due to our natural dyeing process. when wet, empty your bag and leave it to air-dry to prevent stains and discolouration caused by dampness
in case your bag sustains any marks or dirt, we recommend wiping with a clean, damp cloth. Kindly do not use any household soaps or cleaning agents that are not designed specifically for leather care
If wet, please do not use any external heat source (e.g. hairdryer) on the item; simply wipe with a dry cloth and allow to dry naturally
avoid letting your product comes in contact with oil as it stains instantly
store in a dry, moisture-free place, preferably wrapped in cotton fabric. avoid using plastic to wrap and store away from direct sunlight
each product has a 12-month warranty against manufacturing defects like broken trims or zippers. if you receive an item and there is any manufacturing, we will cover all shipping expenses to provide you with a new item. although a rare occurrence, but if it does, we'll sort it out for you. just email us at care@leatherculture.com.au
if you have any questions or need further assistance, our team is here to help at care@leatherculture.com.au